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The Portal Connector FormFlow Widget 

The FormFlow widget is a powerful tool that lets you define a user flow using a drag & drop enabled form builder for quick and intuitive creation of multi-step forms.

When using FormFlow, multi-step forms appear less overwhelming and feel faster to progress through.

Another great FormFlow feature is ability to apply business rules or conditional logic on the forms. Based on the portal user interaction with the forms, it will redirect them to the subsequent form or page accordingly.

With FormFlow you can break down forms logically into multiple steps with clear navigation, resulting in better user experiences for Portal users.

form-flow

FormFlow Benefits

Increase Productivity

In the Portal Connector prior to version 5.0, building a multi-step form is possible but requires the implementer to manually wire each step together using a ‘TPC Submit Button’ widget on each form. While this kind of multi-step setup is manageable for very simple requirements, it does not provide any ability to take the user down a divergent path based on the values of the fields submitted on the forms.

The FormFlow widget changes this by giving the implementer the ability to drag and drop steps on to a designer and configure each step with forms, rules and pages.

Easily Generate Dynamic Multi-Step Forms

The FormFlow widget allows you to set rules based on user interactions with the forms. With these business rules, you can send each of your users on a completely different path depending on what they answer. This gives you the ability to present customers with only relevant information.

 

Increase Conversion rates

In a comparison between single-page forms vs multi-step forms, general research shows that putting all your form fields on one long form can be overwhelming to the user. By creating a multi-step process, the chances are higher that users will complete the form.

Walking users through the multi-step process by making it easy and intuitive is key to helping increase conversion rates. Any frustration along the way may cause users to abandon the form and pursue other options.

Improve the User Experience

By breaking down longer forms into multiple steps with clear navigation, you’re reducing psychological friction and encouraging the users to engage more with your brand.

With a multi-step form, the need for scrolling is reduced or eliminated completely, resulting in better user experience.

Increase in Page Load Performance

A page configured with one long form takes considerably more time to load, as compared to multi-steps forms. Faster page load times are known to reduce the risk of users leaving, and help to build trust and confidence in the service.

 

Key FormFlow Features

Drag & Drop Interface

Creating multi-step forms is as easy as never before. Use drag & drop to place the forms, rules and pages on the designer and define the logical flow.

Easy to Configure Backend

The backend structure is simple and intuitive. Even less technical users can quickly grasp the plugin and start creating FormFlows.

Export Options

Export your defined FormFlow layout as an image or PDF file.

Decision Branching

FormFlow provides the ability to take users down divergent paths based on the values of fields submitted on the forms.